Denver Broncos | 2020 Fan Experience

knowbeforeyougo_module_th

The Denver Broncos have received approval from the state of Colorado and the Colorado Department of Public Health and Environment to host approximately 5,700 fans for the remaining six regular-season games at Empower Field at Mile High.

This decision is an extension of the previously approved seating capacity guidelines in place when the Broncos hosted approximately 5,700 fans at their second home game against Tampa Bay on Sept. 27.

Working together closely with the state and public health experts, the Broncos will continue to re-evaluate fan attendance for future home games and will adjust based on the latest recommendations from health officials.

All ticket inventory will be limited to the 100 level, 300 level, United Clubs and suites/premium areas. If a decision is made to increase seating capacity, Season Ticket Members will have first access to any new ticket inventory.

Know-Before-You-Go@2x

Know Before You Go

Here are the things you will need to know to attend a game.

DOWNLOAD & PRINT THIS PAGE

Social Distancing

Social Distancing

You are required to follow all six-foot social distancing markers that will be displayed throughout common areas inside and outside Empower Field at Mile High. These markers will help you line up for security screening, restrooms, shops and concessions.

Tailgating will not be permitted in any form in the parking lots. Fans who park on-site will be asked to not congregate in the parking lots.

Directional Signage

Directional Signage

We are working to reduce congestion when entering and exiting Empower Field at Mile High. Assigned entry gates will be based on your seat location. With social distancing in effect, fans are asked to provide extra time to go through the security screening process.

Follow all posted signage to help maintain physical distancing. Be smart and continue to abide by physical distancing markers that appear in elevators and on escalators.

Face Coverings

Face Coverings

Face coverings will be mandatory for anyone in-stadium (fans and staff) and must be worn at all times (other than while actively eating or drinking), including during security screening. Wearing a face covering not only helps to protect you but also other patrons.

First Aid

First Aid

If you're in the stadium and begin to feel ill, you should find help immediately. The stadium's on-site medical team will be fully prepared to treat you on-site and provide you with personal protective equipment (PPE), if necessary.

If you feel ill at any point before leaving or on your way to the stadium, showing any COVID-19 symptoms or have come in close contact with anyone confirmed to have tested positive for COVID-19, we ask that you please be a good teammate and stay home.

Pod Seating

Pod Seating

Game tickets will be distributed in "pods" and Season Ticket Members will have the ability to purchase as many as four seats in the same pod through the online process.

Sections will be separated into 30 groups to limit exposure between fans with each defined area assigned restrooms and concessions.

Signage will be clearly displayed, reinforcing social distancing guidelines and the prohibition of congregating in groups within the concourses or seating bowl. To maintain pod integrity, fans will be required to attend the game with known guests or transfer the allotment as a single unit or to a family member/friend attending the game within the pod.

Proximity to Players and Each Other

Proximity to Players and Each Other

The first several rows of seats closest to the field will be closed off to support physical distancing between fans and players. Empower Field at Mile High will also be blocking off seats to support physical distancing among fans. Please stick to your assigned seats.

Cashless Payments and Mobile Ticketing

Cashless Payments and Mobile Ticketing

Empower Field at Mile High will be as touchless as possible from the entry process to restrooms to concessions.

The stadium is now a cashless venue. Payment options through mobile devices (ex: Apple Pay) and traditional scan/chip options for credit/debit cards at all points of sale will be implemented.

Mobile ordering will also be expanded this season.

Aramark debuted several self-service kiosks last season, and recently installed additional point-of-sale touchless concession options throughout the stadium.

Empower Field at Mile High is entirely mobile-friendly and transitioned to mobile ticketing fully ahead of the 2018 season. The stadium is one of the most WiFi connected in all of sports.

What to expect when you arrive at Empower Field at Mile High on Sunday

With a limited number of fans allowed, Steve Atwater takes us on a tour of the COVID-19 protocols in place at Empower Field at Mile High.

Phil Milani
empower_field_mile_high_logo_white

Doing our part

Empower Field at Mile High has implemented several health and sanitation practices following guidelines from the state, Centers for Disease Control and Prevention, NFL and health officials. Empower Field at Mile High and the stadium staff will also be playing their part by implementing a few additional safety measures.
Health and Sanitation

Health and Sanitation

In addition to frequent disinfecting and cleaning of high-touch surfaces with EPA-registered products, the stadium has taken the following steps to minimize the spread of COVID-19:

  • Transformation of all bathrooms to entirely touchless systems, including toilets, sinks and paper towel dispensers.
  • Installation of UV-C lights under escalators in order to reduce or eliminate bacteria on widely used handrails.
  • Addition of bipolar ionization in the stadium's HVAC system, which is expected to both lower the risk of disease transfer and eliminate allergens.
  • Placement of 500 hand sanitizer stations—both stand-alone and wall-mounted units—for fans to utilize throughout the stadium.
Face Coverings and PPE

Face Coverings and PPE

All staff working on game days will go through a health screening (questionnaire and temperature check) and be required to wear Personal Protective Equipment (PPE) at all times.

For those staff who work in concessions or handle any "high touch" surfaces, gloves will also be required.

All staff and stadium employees will have their temperature taken before entering the building. Any temperature above 100.4⁰F will be flagged, and that employee will be sent home.

health_promise_ic

Fan Health Promise

All ticketholders must agree that neither they, nor any of their guests, will attend a game if any one or more of the following is true on game day:

  • Within the prior 14 days, they have tested positive for, or been exposed to someone who has tested positive for, COVID-19;
  • Within the prior 48 hours, they have experienced symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC);
  • Within the prior 14 days, they have travelled to any state or international territory identified by federal or applicable local governments as being subject to travel or quarantine advisories due to COVID-19.

Please note: According to the CDC, older adults and people of any age with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All guests should evaluate their risk in determining whether to attend a game.

To help maintain physical distancing guidelines, ticketholders must also agree that they will not sell, transfer or otherwise provide any of their game tickets to anyone other than family with whom they have been sheltering (or other trusted acquaintances), unless selling, transferring or otherwise providing all such tickets (i.e., the full pod of tickets) to one party.

COVID-19 WARNING

YOU MUST FOLLOW ALL STADIUM POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE STADIUM AND ON STADIUM GROUNDS.

AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH.

ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE.

BY ENTERING THE STADIUM AND STADIUM GROUNDS, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.

CLEAR BAG POLICY

BE CLEAR - ON GAME DAY SAFETY

One clear bag no larger than 12" by x 6" x 12"
OR a one-gallon clear re-sealable bag.

In addition a small clutch bag or purse no larger than 6.5" x 4.5"
will be permitted.

We're all in this together

COVID-19 health and safety guidelines for game day.

Anonymously report issue

RESPECT - Fan Code of Conduct

To anonymously report unruly fan behavior, parking issues, possible security concerns or any other type of problem which may be present in the stadium environment, you can use your cell phone to *text the word "RESPECT" followed by your message to 78247 or call the Fan Behavior Hotline at 720-258-3850.